Paige Breaux, Content Marketer, Content Strategist and Editor

Paige Breaux is an editor, content strategist, and content marketing writer with a BA in English and Journalism from Boston University. Her recent experience includes serving as the Content Marketing Manager of multiple B2B technology companies, as a freelance B2B writer, and as the Senior Content Lead and Content Strategist of a global parenting and women's health publication. 


When not writing, she can be found around Boston attending local theatre and concerts, eating peanut butter frozen yogurt, and buying way too many leather jackets. 

Spiceworks •

Moving Beyond Linear Customer Journeys in 2021

Companies had to move beyond traditional, linear customer journeys in 2020 and build digital experiences across an exponential number of channels. As the world continues to adjust, here’s what IT leaders should prioritize in 2021, according to Kevin Cochrane, SVP Product Marketing of Acquia. During a year when practically everything felt unsteady and unpredictable, digital transformation was the guiding light for organizations looking to come out ahead and remain connected to their customers. I
Acquia •

The Evolution of Web Content Management to Digital Experience

Is web content management gone for good? Or has it simply evolved into a new model? Gartner retired the Magic Quadrant for Web Content Management (WCM) in 2020. We believe the decision was driven by the notion that the WCM market has reached maturity and the world is now moving toward a broader range of digital experience capabilities that offer the flexibility to deliver omnichannel experiences bundled into . As Gartner notes, “WCM functionality now constitutes a subset of DXP.” While the WCM
Acquia •

Are You Ready to Radically Transform Your Digital Ecosystem?

Today’s organizations need to push boundaries and think beyond current divisions and silos that keep them from seeing the full customer experience. The past two years have totally shattered how we typically think of digital experience. That’s why the theme of this year’s event is radical innovation. Organizational transformation starts by expanding employees’ mindsets so that everyone sees themself as an ambassador of both brand and customer experience. While there are traditional customer-faci
CRM Magazine •

First-Party Data Is Marketers' Secret Ingredient for Customer Loyalty

This year’s Girl Scout cookie season may have successfully gone virtual, but in the tech world, the relevance of cookies has long expired. Google announced weeks ago that it was planning to phase out support for third-party tracking cookies in its popular Chrome browser within two years. This move has been viewed by many as the final blow in the death of third-party cookies in marketing and the latest wave pushing us toward stronger privacy-focused open web standards. The collapse of third-part
Forbes Council •

3 Lessons for Reshaping CX Strategies in 2021

Forbes Communications Council member Lynne Capozzi is the CMO of Acquia, an open source digital experience company. She has a successful track record in building and leading marketing organizations through all phases of companies — from lean startups through larger public companies. Even before the pandemic struck, business leaders were pushing to keep up with the explosive growth of touchpoints, technological advancements, and continuously rising customer expectations. Now, with COVID-19 as an